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If you find you are unable to correct a problem using the Troubleshooting
sections of Trooper's online help, SRT Enterprises offers unlimited free
technical support for Trooper via e-mail. When contacting technical support,
please provide the following information:
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A detailed description of the problem.
If the problem is reproducible, please include the exact steps used
to reproduce the problem. |
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Serial number of Trooper (this is available
in the program's Help > About dialog) |
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A detailed description of your computer
system, including:
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Operating system (Windows 98, Windows XP, etc.) |
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Video card (NVidia, ATI, etc.), resolution (800x600,
1024x768, etc.), and number of colors |
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CPU |
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Amount of memory (RAM) |
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"You
have an excellent support staff... I have been in the computer / software
industry for over 17 years and this has to be one of the best experiences
I have had working with a support organization." -KK |
Trooper 2.0
